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In the age of automation, it is continuously becoming harder for businesses to protect their data for security and privacy for their customers. Governance of automation strategies is quickly becoming one of the major issues for many businesses, especially as automation does not work in the same governance framework as IT does. In this presentation from Intelligent Automation 2018 , Rolf Green, Director Information, Policy and Innovation, Department of Finance, Services and Innovation, explores automation across government sectors- from back office automation to introducing “concierge” AI powered chatbots- and how to create a good best practice and governance framework to avoid problems and ensure what you are using is compliant.

Rohan Baxter, Senior Director, Data Science & Special Purpose Acquisition Smarter Data at the ATO, shares insight into the key strategies the organisation is using to build AI capability internally and the key lessons other government organisations can learn from their AI journey to date.

In this article, Dr. Brent Richards, Medical Director of Innovation at Gold Coast Health explores how Government organisations can partner with researchers, start-ups and businesses to build AI capabilities and the lessons learned from Gold Coast Health’s AI journey to date.