28 - 29 August, 2018 | PARKROYAL Darling Harbour, Sydney, NSW

Alicia Olson-Keating

Head of Audience Data and Insights

11:10 AM Exploring the Opportunities of AI to Drive Better Audience Engagement

It is an interesting time for the ABC in the age of Netflix. It is a constant challenge to create relevant and engaging local content for its audience, whose behaviours are shifting and demands shifting. Getting a better understanding of the audience is critical to increasing viewership on both online channels, radio and television. They are using a mix of data science, insights and algorithms to reveal what the audience really wants. This session will investigate this as well as addressing the data limitations.

  • The benefits of combining both insights and data science to understand changing audience behaviours
  • Exploring machine learning , sentiment analysis to understand what the audience really wants as opposed to what they think they want
  • Uncovering where algorithms go wrong
  • Overcoming the data based deficiencies

Check out the incredible speaker line-up to see who will be joining Alicia.

Download The Latest Agenda