Team Leader, Corporate Information
Cardinia Shire Council
2:30 PM Using Artificial Intelligence to Streamline Accounts Payable and Mail Management Saving 600 Hours a Week: Investigating Data Governance Strategy and Stakeholder Engagement
The Cardinia Shire Council is in a period of massive growth and the records management team are inundated with work. Paper based correspondence alone has seen a 50% increase in the past 4 years but the workforce has remain largely unchanged. The main reason for this is that they have been using AI software to assist with Accounts Payable and managing paper based mail. This session will highlight the journey, with a focus on getting stakeholder buy-in, change management and data governance strategy.
- Rethinking the data governance strategy
- Allaying the fears of job loss by focusing on value add
- Effective change management and stakeholder engagement